Birchall Foodservice
Birchall Foodservice started in 1905 and are based in Burnley. They are one of the top food distributers in the UK and are keen to utilise technology to increase the service they provide to their customers.
“We’re processing 1,000 invoices and are already seeing 800 automatically processed and this will only increase.”
Objective
Birchall have a very busy accounts department and dealt with a lot of manual work such as manually checking and inputting invoices, looking through statements from their 300+ suppliers. They were looking for a solution to reduce this manual work and have a system in place to automatically read PDFs and send to their ERP system Microsoft Dynamics GP.
Challenges
- Paper-handling was slow and cumbersome
- Invoices sent to them in many different formats
- Requirement to automate mundane, time-consuming tasks
The Solution
Birchall Foodservice are a business that wants to use technology to improve not only the way their business works but how it will improve their customer’s experience. With a desire to drive growth in the coming years, it is Birchall’s strategy to adopt innovative technology and working practices to improve their business wherever possible. Partnering with Spectrum Digital to invest in improving efficiency within their back-office operations within their busy accounts team.
With the implementation of an Invoice Capture Solution, purchase invoices can now be effortlessly retrieved from email, saving valuable time. The Recognition System ensures the accuracy of invoice information by validating it against original Purchase Orders and GRN records, minimising errors.