Automate NHS & Healthcare

Spectrum Digital can bring automation to many departments in the NHS and Healthcare and this can help with implementing quality improvement projects. There are many manual and paper-heavy processes that are required to be completed in healthcare and automation can help.

Saves time, money and resources

Here at Spectrum Digital we are able to provide an RPA bot which gives you the ability to save time and money by having your own digital worker carry out mundane administration tasks for you on a 24/7 basis. Your automation bot doesn’t need any breaks, it will work through the night, and can be programmed to your individual rules and requirements.

These automation robots, like Spectro, are able to work in your Finance, Admissions, HR, and Compliance teams. They can create reports, analysis, data validation or migration tasks overnight ready for your employees to action the next day.

From onboarding new patients and employees, managing supply chains, maintaining health and safety and environmental compliance to validating invoices these robots will help automate healthcare procedures.

Innovative Solutions for You

Spectrum Digital’s Business Intelligence solution provides you with data and insight at your fingertips. Often healthcare organisations have lots of data sitting within many disparate systems and struggle to access that data quickly and easily. This means they are unable to draw any insights from the data or use it to guide strategic decision-making.

“By partnering with Spectrum Digital, Adact successfully simplified the vape oil verification process, ensuring compliance with strict regulations for both the UK and EU markets.”

“Sargent and Spectrum Digital shared a common goal of reducing manual efforts, ensuring reliability, and enhancing the overall customer experience.”

Key Benefits

Efficiency

When process improvement and automation are combined it results in efficiency. Many of the NHS organisations we work with are overwhelmed with work and struggle to maintain the resources to deliver it. That’s why creating efficiency is so important.

Improving Old Systems

We know that organisations within the NHS often have to operate with old / legacy systems which can difficult and monotonous to deal with. We can help. More importantly, we can help without having to spend month and years replacing those systems. Whether it’s software bots that operate on those old systems, instead of people having to do it or using a low code platform to but a shiny front cover on top of the systems, there are ways and means of improving the experience for you, your colleagues and your customers.

Improved Accuracy

Getting access to data and therefore insight can be tricky for several NHS organisations. Often data is dispersed across multiple systems and can be difficult to access. Spectrum Digital can help. Whether it’s bots that go off every hour and extract the data from different systems or business intelligence tools that automatically pull data from different systems and present it in an easy to digest format. Spectrum Digital are here to help.

What is Quality Improvement in the NHS?

Quality Improvement (QI) in the NHS refers to a structured approach to enhancing healthcare services by systematically identifying areas for improvement and implementing changes that lead to better patient outcomes, safety, and efficiency. The primary goal is to improve the quality of care, ensuring that it is safe, effective, patient-centred, timely, efficient, and equitable. Here’s a breakdown of the key concepts involved in QI within the NHS:

Key Aspects of Quality Improvement in the NHS:

Patient-Centred Care:
- Ensuring that patients receive care that is respectful of and responsive to their individual preferences, needs, and values.
Data-Driven Decision Making:
- QI initiatives rely heavily on the collection and analysis of data to identify gaps in care or areas that need improvement. This data could be patient outcomes, staff feedback, safety incidents, or other metrics related to the quality of care.
Continuous Improvement:
- QI is not a one-off project but an ongoing process. The aim is to make incremental improvements over time, which can lead to significant long-term benefits.
Involvement of Staff at All Levels:
- Quality improvement is not just the responsibility of senior management but involves all staff members, from doctors and nurses to administrative personnel. Engaging staff at every level is crucial to fostering a culture of improvement.
Systematic Approaches:
- QI methods often include specific frameworks and tools, such as Plan-Do-Study-Act (PDSA) cycles, Lean, Six Sigma, or the Model for Improvement. These methodologies provide a structured way to test, implement, and evaluate changes.
Patient Safety:
- An essential component of QI is improving patient safety by reducing errors, preventing harm, and fostering a culture where safety is prioritized.
Collaboration and Leadership:
- Successful QI projects often involve collaboration between different teams or departments within the NHS. Leadership is important in motivating teams and ensuring the necessary resources and support are available.
Monitoring and Evaluation:
- The effectiveness of QI initiatives is continuously monitored through audits, feedback, and regular assessments, ensuring that improvements are sustained and adapted as needed.

Benefits of Quality Improvement:

Better Patient Outcomes: By identifying inefficiencies or safety concerns, QI can lead to improved clinical outcomes and overall patient satisfaction.
Reduced Costs: Through better use of resources, fewer mistakes, and improved efficiency, QI can contribute to cost savings.
Staff Satisfaction: A focus on improving processes can lead to less burnout and greater job satisfaction among healthcare workers.
Enhanced Safety: By addressing risks and weaknesses in the system, QI initiatives can help prevent errors and accidents.

In the NHS, quality improvement has been central to efforts to reduce waiting times, enhance the coordination of care, improve infection control, and ensure that services are accessible to everyone who needs them. It aligns with the NHS’s overarching goals of providing high-quality, efficient care to all patients. We believe that the automation tools developed by Spectrum Digital can play a part in helping meet these NHS targets.