If you automate sales order processing you will improve customer experience as well as greatly reduce costs and speed up processing time. Our automated order processing system uses AI and RPA technology to address the most manual areas of order taking through our centralised, cloud-based platform.
How Can Automation Help?
Process Orders Faster
Automation technology frees up team members to be more productive while eliminating costly sales order processing bottlenecks.
Issues with duplication and human error can be eliminated and sales orders can be processed at a far greater speed with increased accuracy.
Make decisions Using Analytics
Instant access to KPIs, performance trends & items analytics using our Business Intelligence Solution empowers users to make decisions with greater speed, clarity & strategy.
Improve Key Relationships
Improved Data Accuracy
Manual processes mean high error rates. Automated processes remove this risk through straight through automation or data capture.
Unstructured data can be handle more reliably through intelligent automation and machine learning technologies. Customer or internal data entry can be validated or pulled in real-time, partial or fully automated all together i.e. look-ups, addresses, part numbers, pricing etc.
Any result or process showing degrees of uncertainty can be passed to an automated workflow or human service desk for exception handling.
Better Visibility & Control
Digital processes can be fully tracked and managed more easily (Performances vs KPI reported in real-time) and bottlenecks and issues in order processing can be detected and addressed immediately.
The automated sales order processing can manage checks, approvals and be recovered more quickly and easily in the case of an exception.
Unlock Your Workforce
Dealing with customer enquiries, complaints and questions can be a very manual and repetitive task and can sometimes be quite demotivating for your employees.
An effective and efficient sales order process support removes the internal challenges and focuses your business and operations on your customers, growth. It’s much more rewarding and drives better individual performances as well as attracts and retains the best talent.
We’re here to help
Spectrum Digital is a trusted partner for sales companies seeking to transform their operations.
With expertise in customising automation solutions to meet specific business needs Spectrum Digital’s team of skilled professionals supports organisations in seamlessly integrating automation tools.
Spectrum Digital can help you unlock the full potential of process automation, driving growth and profitability in your business.
“When we went through the scoping exercise, we learned so much about how our business operates and how it can be improved.”