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Case Study

Ideal Heating

Ideal Heating can trace its heritage back over 100 years and operates in both the domestic and commercial markets employing over 500 people.

Sector

Manufacturing

Founded

1905

“Spectrum has always conducted business with such a professional approach, from our initial meetings throughout development, training and support.”

Objective

Ideal wanted to create cost savings on its reporting of business information. Their existing system was far from user-friendly and the Board had become frustrated at the levels of service from the previous provider. Ideal therefore wanted a more intuitive system that could be backed by outstanding levels of service.

Challenges

  • Need to visualise information across multiple departments
  • Improve quality of management information at Board level
  • Need a more reliable and intuitive solution
  • Require in-house training to prevent reliance on manufacturers

The Solution

Through integration with Ideal’s existing SAP system, Spectrum have revolutionised the way the business gathers and visualises crucial information…. information that would normally be lost within a sea of spreadsheets, ERP’s and accounts systems.

Unhappy with their existing Business Intelligence software, Ideal Boilers engaged with Spectrum to introduce a ground-breaking alternative that can now be used to quickly create informative dashboards, pulling information from multiple sources across this vast business.

The intuitive solution that has been implemented allows the Ideal Board to see top level KPI’s on performance across the business, with the ability to drill down into each department, whether it be production, logistics, finance, sales or marketing. On an ongoing basis, Spectrum manage and maintain this solution that has truly put Ideal in control of their data, also directly providing user training when necessary.

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